Working Retail

How many of you enjoy going to the mall for a few hours to shop? A large number of people do. That’s one of the reasons why malls still exist.

The thing is, people often forget that the people working at the mall aren’t all young idiots. There is a growing contingent of well-educated Gen Xers and early Millennials who lost their jobs sometime between 2008-2010 and have had a hard time finding solid, full-time employment in their chosen career field since.

Working retail is heartbreaking, and sometimes very demeaning. Especially for those who have college degrees. As we live in a world in which we need do need money to feed, clothe, and protect ourselves, well-educated people will resort to menial retail jobs while looking for full-time work. Now, there are some people who make a career of working retail. And, the last ten years, I’ve worked retail. Seven years ago, I had the hope that I’d grow within the company I work for and the possibility of growth was dangled in front of me without actual promise. That’s why I buckled down and told myself to go back to school and do something productive with my life. I felt that the act of me going back to school was taken as a sign of defeat from managers at the company I work for.

“If you want to work at corporate, why did you make yourself less available by going back to school?” and “There is no time to develop you as you’re only here two days a week. Can you change that?” Both are questions that had a simple answer of “you have had seven years to develop me, which was a constant request on my part.” Truth of the matter is that this is an entire combination of me trying too hard and getting disheartened when my hard work never paid off, and management not spending the time to truly get to know my strengths and see my hard work.

Enough about me. Let me get to the real point. As I’ve said, those of us who work retail are not idiots. Sure, you’ll come across some less than stellar people whilst out shopping. However, the majority of us are wonderful, insightful, caring people. We don’t like being treated poorly, and no, some of us can’t just quit if we hate the way customers treat us. Many retail employees, like me, are there to pay some sort of bill, whether it be student loans, a second mortgage, car insurance, rent, or tuition, etc.

The things that customers put us through is enough to make any happy, stable person cry. We would love it if every single customer that we interact with, including the awesome ones, spend a year working at our store. In fact, I am in favor of giving all of the on floor employees a month-long paid vacation and have customers man the store while we are gone. Business probably would fail, I don’t doubt that. But, it would be a great experiment and valuable lesson for everyone who shops there.

The best way to describe how we are treated (or perceived):
each sales associate is a special hybrid of two-year old from a non-English speaking country and the CEO of the company.

We are spoken to as though we have never heard a human speak before, we are constantly told we are wrong (especially when we are right), and yet, are expected to have the right answer for everything (ie. what the customer wants to hear), know every little detail about how the company as a whole works, and have the authority to change any detail about our store that hundreds of customers don’t like.

We know how our company works in a broad sense, and as well as it pertains to our store. We are able to work with what our company has given us. And, we will do our best to go above and beyond for our customers. Our company has provided us with the tools to get you the product(s) you need within reason. But, we don’t have the executive decision to knock down the nine stores within our vicinity just to carry every single SKU that the company sells. We don’t have the executive decision to start selling brands that ceased to exist a decade ago. Our backroom does not consist of a factory or lab or series of offices that our headquarters are located in. If we all had any kind of executive decision-making or say, we wouldn’t be sales associates. It’s that damn simple. If that makes sense to a ten-year old, it should make sense to a university educated 35-year-old.

And, if I have to hear “I want something that is 100% natural, organic, and not manmade” and “I need something completely chemical free” once more, I might just scream. Most of the stuff you buy that isn’t food is not 100% natural, nor is it likely to be organic. It may have been processed & put together by a machine in a sterile. Does that process of synthetically making something count as not manmade? (Answer: no.) Oh, and a very minor fact you may have missed in fourth grade chemistry: everything you know to exist on this planet has some sort of chemical structure. So, asking for something without chemicals in it is physically impossible. Stop acting as though two hydrogens and an oxygen bonded together is going to kill you.

If you are going to be rude, fine. We’d rather you not be rude to us, as that’s just unnecessary. We don’t need to be treated like idiots. Our request is simple. Please, stop assuming that we get paid enough to make magic happen. And, a smile never hurts anyone. Neither does “please” and “thank you.”

If none of this makes any sense, I have an idea. Consider yourself. Imagine spending eight hours a day having someone expect you to give them everything you own, then expect you to give them more. Imagine them never asking politely or showing the slightest shred of gratitude. Imagine being asked to explain something you understand immensely and have studied for years, then be told that everything you have said is wrong. Imagine people yelling at you for absolutely no reason. Imagine people stealing money from you. Imagine going home with swollen ankles, having to do housework of your own and caring for your own family. Imagine having to do that multiple times a week.

Working retail is not thrilling. We work hard for very little money. And, while we have plenty of fantastic customers, not a day goes by without having to deal with unpleasant people. We’ve cried because of customers. We’ve felt threatened because of customers. We’ve had to leave halfway through our shifts because of exceptionally unreasonable customers.

Be kind. Be patient. Be mindful. Be aware. And, please, for the love of all things good in this world, know that you are sharing this planet with other human beings. So, stay classy and treat others exactly how you expect others to treat you.

Gift Ideas: Graduation 2015

Many of you have people in your life who have just graduated from high school and college in the past month or two. All of these mark important stages in their lives. Giving a gift is commonplace, and should be done with the best of intentions. These gifts should be useful in the graduates’ lives.

Both men and women should be well prepared as they start searching for jobs. Part of getting the job is looking well presented.

For those who like to wear suits (men & women), I love The Tie Bar. This is a wonderful site that has a plethora of styles to choose from: bow ties, skinny, regular, pocket squares, belts, etc. And, seeing that Jesse Tyler Ferguson (Modern Family) has a bow tie collection featured, I have a feeling that this company has a somewhat openminded outlook on life. Now, remember, men aren’t the only people who wear suits (including ties). Many women do, too. And, if I worked in an environment that had a business dress code, I’d wear a tie every so often.

The Tie Bar: Jesse Tyler Ferguson Tony Awards Bow Tie

Being dressed well is important, and accessorizing is part of that. Having a great bag or briefcase polishes off a “Hire me please!!!” look. Buying a quality bag or case for someone can be tough if you don’t really know their style, or even if they want to avoid leather. I personally choose not to buy leather, and feel that it is safe to do the same when buying gifts for people. Matt & Nat is an amazing Montreal based company that produces beautiful and ethical products. They have gorgeous, simple, stylish bags, briefcases, wallets, laptop cases, etc. all of their products are animal byproduct free, opting to use high quality faux leather instead. I wish someone would buy me a messenger bag or briefcase from this line!

Matt & Nat Lesson Messenger Bag

Jewelry is always a nice gift to give. Having a few simple pieces of jewelry, like ties and shoes, help complete an outfit. As I’ve said, looking polished is one of the many parts of getting hired. Chloe+Isabel is a great online jewelry retailer. They offer classic pieces, as well as seasonal collections and fun, costume jewelry. I am a huge fan of many of their rings and studs. In fact, I am obsessed with their Brilliant Crystal Ring, and wear it almost every day! My style is very simple and understated, however I am tempted to purchase some fun statement pieces myself! [Let me just clarify that I am a merchandiser with Chloe+Isabel, and through this, this helps me with extra income. Any purchase you make through the link I have given you, I make commission. I would love it if you purchased some jewelry, but don’t expect you to. Please, only do so if you see something you or someone you you know will love!]

Chloe+Isabel Brilliant Crystal Ring

Here is a gift I wouldn’t mind getting: a book subscription box. I love reading, and I like getting recommendations that are unheard of. Book Riot looks like such a fun gift! Every three months, the recipient receives a package with a couple (or more) books and other book-type stuff (notebooks, pencils, pens, water bottles). This is a great gift for anyone, especially those with extensive bookshelves. And, I feel that reading is a lost art these days. I’d love to see a wave of people getting back into reading.

For those of you who know people who are movers & shakers, another great option for gift giving is monetary gifts in the form of donations. Find out what charities or social causes your giftee is interested in, and do some research. Many charities and organizations have great incentives for gift givers, including access to events, literature, etc. I know that I would be thrilled if someone made a donation to one of the many organizations I support. JustGive is a great database of many charities/organizations that you can search. This gives you an option to figure out which is the most suitable place to make a donation.

*As per FTC Guidelines, all opinions are my own and I will always clarify if I am paid for or gifted items for anything I write. I choose not to write about anything if it is not a product or service I believe in. If I have been given something to try and I don’t like it, I won’t write about it. If I have been paid to write about something, it is only because I am interested in & support what I am being paid to write about. Thank you! In this post, my Chloe + Isabel boutique is a possible way to make money, but I only ever make a commission if someone actually makes a purchase through my boutique. Everything else is purely my opinion and I received absolutely no incentives to write about any of them.

We All Need A Little Support

As we are nearing Hanukkah, Christmas, and a new year, the art of giving is upon us. You can’t forget the fun parties you will be attending, as well. So why not dress yourself up in some pretty jewelry? How about your girlfriends, wives, sisters, mothers, and any other amazing, fantastic person that enjoys a fantastic cocktail ring or statement necklace?

A few weeks ago, I became a chloe+isabel merchandiser. I’m finally starting to figure out my way around the company and business, enjoying the beautiful pieces I’ve started myself off with. I didn’t think I’d enjoy this jewelry as much as I do, seeing that I don’t exude femininity.

It’s been a few years since I’ve lavished myself in jewelry. I went from having about nine or ten piercings in my ears a few years ago to not wearing any earrings at all. It’d be a big deal if I got a ring or a dainty necklace on. Now that I am working as a merchandiser, I’m finally embracing my femininity again! Almost every day, I’ve got on a ring & earrings or earrings & a necklace or a necklace & a ring. When I do put on some jewelry, I feel special. Everyone should! Woman, man, child, adult. Jewelry helps us feel like we are making a statement about ourselves. It helps tell our story.

My dear readers, I am asking, oh so gratefully, for you to check out my online boutique. If you are compelled to purchase an item (or a few), I really appreciate it! Buy yourself something you are drawn to. Get a gift for someone you want to see smile. Go with love!

Thank you so much for taking the time to read this. And, if you do take a peek at the boutique (and even purchase something), I am forever grateful! By supporting me through my chloe+isabel boutique, you are supporting this blog and many posts to come!